Every NVIDIA DGX™ platform includes enterprise support for DGX infrastructure, NVIDIA AI Enterprise, and NVIDIA Base Command™ software, which includes hardened system software, optimized AI libraries, world-class cluster management, robust job scheduling, and workload orchestration. Get the most out of your NVIDIA DGX deployment and streamline AI experimentation with NVIDIA expertise and proven methodologies.
Included Enterprise-Grade Support
Details
DGX System |
DGX BasePOD |
DGX SuperPOD |
DGX Cloud |
|
---|---|---|---|---|
Access to NVIDIA DGX Support Specialists during local business hours | ||||
NVIDIA AI Enterprise Support | ||||
NVIDIA Base Command Manager Support | ||||
Support Portal 24/7 | ||||
Onsite Engineer for Standard Support | ||||
Advance RMA | ||||
Installation Services | Mandatory - NVIDIA/NPN |
Mandatory - NVIDIA/NPN |
||
Technical Account Manager | Optional | Optional | ||
DGX Administration Course | Optional | Optional | ||
Business Critical Support | Optional | Optional | Optional | |
DGX Systems and Network Switch Support Services | Optional | Optional | ||
Media Retention Services | Optional | Optional | Optional | |
Site Reliability Engineer | Optional | Optional | Optional | |
4 Hour Onsite Engineer + Expedited RMA + 24/7 | Optional | Optional | Optional | |
Onsite Spare Customer-Replaceable Unit | Optional | Optional | Optional |
Renewing your NVIDIA DGX platform enterprise support agreement helps ensure continuous uptime, ongoing access to the latest software updates, and technical assistance for your DGX platform.
Connect with other DGX users and the NVIDIA DGX product team. Gain insights and tips to help you get the most out of your NVIDIA DGX system.
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