SHIELD CONTROLLER

  • WHERE CAN I BUY THE SHIELD CONTROLLER?

    Order directly from NVIDIA at shield.nvidia.com. It's also available for purchase from : PC Case Gear, Umart, Mwave, Centrecom, Scorptec, PLE Computers, JW Computers, Austin Computers, Computer Alliance in Australia and PB Technologies, Computer Lounge and Playtech in New Zealand.

  • WHAT BUTTONS ARE ON THE SHIELD CONTROLLER?

    This is a full precision controller with support for both PC gaming and Android gaming on SHIELD devices. It has two joysticks, a D-pad, ABXY buttons, L/R bumpers, L/R analog triggers, a multi-function Start button, Android Home and Back buttons, a volume control slider, and a voice search button (NVIDIA button).

  • CAN I SWAP THE LOCATIONS OF THE START AND HOME BUTTON?

    Yes. Open the SHIELD accessories settings from the SHIELD TV home screen. Select the SHIELD Controller you wish to configure. Select "Swap Start and Home buttons".

  • WHAT FEATURES ARE SUPPORTED BY THE SHIELD CONTROLLER?

    It contains an internal microphone for voice search and voice commands, a 3.5 mm headset jack supporting stereo audio, a 60-hour rechargeable battery with a micro-USB port and USB cable for charging, dual vibration motors, and an IR blaster and volume slider for controlling TV or receiver volume.

  • HOW DO I CONNECT THE SHIELD CONTROLLER?

    To connect it to a SHIELD device, open the SHIELD accessories app on your SHIELD device and follow the instructions. To put your SHIELD controller into Bluetooth pairing mode, press and hold the NVIDIA button for 3 seconds.

  • HOW DO I KNOW IF MY SHIELD CONTROLLER IS ON?

    SHIELD controller is always on and ready to use. Simply pick it up and begin using it. There is no need to turn it on or off. Your SHIELD controller will automatically sleep to save power. If you SHIELD controller does not respond to button presses, try charging the controller.

  • HOW DO I RECHARGE THE SHIELD CONTROLLER?

    It comes with a USB to Micro-USB cable that can be used to recharge the controller from any powered USB port. Any Micro-USB cable can be used.

  • WHAT IS THE BATTERY LIFE OF THE SHIELD CONTROLLER?

    60+ hours of gameplay. The battery level of your SHIELD controller is shown in the SHIELD accessories app. It takes up to 5 hours to reach a full charge.

  • HOW MANY SHIELD CONTROLLERS CAN BE CONNECTED TO A SHIELD DEVICE?

    You can connect up to four SHIELD controllers to a single SHIELD device.

  • HOW CAN I IDENTIFY MULTIPLE SHIELD CONTROLLERS?

    Go to the SHIELD accessories app from the SHIELD TV home screen.

    If you are actively using a SHIELD Controller, the SHIELD accessories app will report which one controllers are connected and which one is "active" (in current use).

    You can also rename each SHIELD Controller. Select the controller you wish to rename, and select "Accessory name". This name will stay with the SHIELD Controller, so if you connect it to another SHIELD device it will continue to be listed with the new name.

  • WHAT HEADPHONES AND HEADSETS WORK WITH THE SHIELD CONTROLLER?

    The included 3.5 mm headphone jack supports headphones with stereo audio (3-pin) and headsets with combined stereo audio plus microphone (4-pin). When headphones are used (3-pin), the internal microphone will be available for use. The Micro-USB port on SHIELD controller does not support headphones or headsets.

  • HOW DO I ADJUST THE VOLUME USING SHIELD CONTROLLER?

    SHIELD Controller provides a touch-sensitive region between the joysticks that acts as a volume control slider. Sliding up will increase the volume, and sliding down will decrease the volume.

    Note that if you have enabled IR mode for controlling your audio-visual equipment, then you need to ensure the SHIELD Controller is pointed directly at the equipment and without obstruction.

  • HOW DO I SETUP IR VOLUME CONTROL FOR MY SHIELD CONTROLLER?

    On your SHIELD TV, you need to navigate to the Display & Sound settings, then Volume Control settings. There you will see a toggle switch to enable and set up on IR.

  • HOW DO I UPDATE THE SHIELD CONTROLLER?

    This is a simple process. All software updates for the SHIELD controller are directly pushed out by NVIDIA. You'll see a notification on your SHIELD devices when an update is available. Once you confirm, the system will automatically download and apply the update when you have sufficient battery life.

  • WHAT ANDROID DEVICES ARE COMPATIBLE WITH THE SHIELD CONTROLLER?

    This controller is compatible with SHIELD devices as well as other Android devices as a standard Bluetooth controller.

  • CAN I USE THE SHIELD CONTROLLER WITH A PC?

    Yes, the SHIELD Controller, when connected with the included USB cable, can be used with a PC.