Q: How do I get my game code or codes from NVIDIA Partners?
1. Choose your preferred partner from the list displayed on our bundle landing page
2. Purchase a qualifying product from the partner's website
3. Our partner will email the code, this may take up to 14 days. If you do not receive a code please contact the partner directly.
4. Please follow our redemption instructions on the bundle landing page to claim your free game or games
Q: How do I get my game code or codes from the NVIDIA Store?
1. Purchase a qualifying product from the NVIDIA website
2. We will email the code to you after purchase
3. Please follow our redemption instructions on the bundle landing page to claim your free game or games
Q: I was sent here from another bundle promotion. Which promotion am I eligible for?
If your purchase was a qualified GeForce RTX 40 Series desktop, laptop, or GPU made from July 9, 2024 to August 19, 2024 you are qualified for the Black Myth: Wukong Geforce RTX 40 Series Bundle. Codes from other bundle offers are not valid.
Q: What are the system requirements for redeeming a game code in GeForce Experience?
- Windows 7, 8, 8.1, or 10 operating system
- PC with a qualifying GeForce GPU
- GeForce Experience (version 3.18 or higher)
- NVIDIA app beta
- GeForce driver 417.01 or higher
Q: Are there additional requirements for me to redeem my coupon?
Graphics Card Requirements- Some coupons can only be redeemed on selected graphics card. These coupons are typically tied to a graphics card purchase or promotional giveaway. Please make sure your graphics card is installed before redemption.
Regional/Country Requirements- Some coupons require that they be redeemed in specific regions or countries. Please redeem the code in the appropriate region/country.
Age Requirements - Some coupons have age restrictions due to sensitive content. Please check that your NVIDIA account meets the age requirement.
Q: I already redeemed one coupon for a bundle campaign. Could I redeem another coupon for the same bundle?
In most cases, one coupon code can be redeemed by an NVIDIA account. If you have two coupon codes to redeem, you can redeem against an NVIDIA account that has not already redeemed a coupon code. If you have already redeemed a coupon for a campaign bundle, you will not be allowed to redeem a second coupon for the same account.
Q: Why is GeForce Experience or NVIDIA app beta required to redeem a coupon code received along with a GPU purchase?
Game coupon codes offered as part of a qualifying GPU or PC purchase are intended for use by the purchaser. As part of the coupon redemption process, NVIDIA uses GeForce Experience and NVIDIA app beta to perform a hardware verification step to ensure the coupon code is redeemed on the system with the qualifying GPU.
Q: Why must bundle code redemptions be completed with a qualifying graphics card, laptop, or desktop?
Bundle coupon codes offered as part of a qualifying GPU, laptop, or PC purchase are intended for use by the purchaser. Redeeming the code on a qualifying system helps NVIDIA verify the game is redeemed by the purchaser. Please note that only one bundle can be redeemed per qualifying GPU.
Q: I already own the bundle that I've received a code for.
A bundle code can only be redeemed against an account that does not already own the bundle. If you already own the bundle, you will not be granted a second copy.
Q: I am getting an error message. Help!
Please wait 48 hours and then try again. If you’re still unable to resolve the issue, please contact NVIDIA Customer Care at http://www.nvidia.com/nvcc.