Overview

What Is Conversational AI?

Conversational AI is the technology that powers automated messaging and speech-enabled applications—such as AI virtual assistants, digital humans, and chatbots—which are paving a revolutionary path to personalized, natural human-machine conversations. But they need to be accurate and fast to be useful. With NVIDIA’s conversational AI solutions—including generative, speech, and translation NVIDIA NIM™ microservices—developers can quickly build and deploy cutting-edge models that deliver the high accuracy and quick responses needed for real-time interactions.   

AI Virtual Assistant NIM Agent Blueprint—Now Available

Build intelligent virtual assistants for customer service that enable secure, customer-centric systems, or improve the operational efficiency of existing contact center solutions.

Benefits

Explore the Benefits of Using Conversational AI

Agent Efficiency

Agent Efficiency

Support contact center agents by transcribing customer conversations in real time, analyzing them, and providing recommendations to quickly resolve customer queries.

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Digital Accessibility

Enable people with hearing difficulties to consume audio content and individuals with speech impairments to express themselves more easily.

24/7 Availability

24/7 Availability

Use chatbots and AI virtual assistants to resolve customer inquiries and provide valuable information outside of human agents' normal business hours.

Engaging Experiences

Engaging Experiences

Offer engaging experiences with capabilities like live captioning, generating expressive synthetic voices, and understanding customer preferences.

Software

Explore Our Conversational AI Software

NVIDIA NeMo

NVIDIA NeMo

  • Build, customize, and deploy generative AI.
  • Deliver enterprise-ready LLMs with precise data curation, cutting-edge customization, RAG, and accelerated performance.
NVIDIA Riva

NVIDIA Riva

  • Build and deploy world-class conversational applications with fully customizable, multilingual speech and translation AI.
  • Provide highly accurate and expressive multilingual voices.
 Deploy Generative AI With NVIDIA NIM

NVIDIA NIM

  • Speed up deployment of performance-optimized generative AI models.

  • Run your business applications with stable and secure APIs backed by enterprise-grade support.

 NVIDIA NIM Workflow Blueprints

NVIDIA NIM Agent Blueprints

  • Quickly get started with reference applications for generative AI use cases such as digital humans and multimodal RAG.

  • Blueprints include partner microservices, one or more AI agents, reference code, customization documentation and a Helm chart for deployment.

Use Cases

How Conversational AI Is Being Used

See how NVIDIA AI supports industry use cases, and jump-start your conversational AI development with curated examples.

Digital Humans

To enhance customer service experiences and strengthen customer relationships, businesses are building avatars with internal domain-specific knowledge and recognizable brand voices. With NIM, RAG-enhanced LLMs, and world-class, fully customizable, multilingual speech and translation AI, they deliver personalized answers and recommendations with unique, high-quality, customized voices.

Create Digital Avatars with Generative AI

Customer Stories

How Industry Leaders Are Driving Innovation With Conversational AI

T-Mobile Customer Story
Telecommunications

Speech AI for Award-Winning Customer Care

Customer: T-Mobile

Products: NVIDIA Riva, NVIDIA-Certified Systems

Technologies: NVIDIA Data Center GPUs, NVIDIA NeMo, NVIDIA Riva

Microsoft Teams Customer Story
Telecommunications

Live Captions and Transcription Services for Microsoft Teams

Customer: Microsoft Teams

Technologies: Microsoft Azure, NVIDIA Triton Inference Server

RingCentral Customer Story
Telecommunications

World-Class Speech AI for the Best Video Conferencing Experience

Customer: RingCentral

Products: NVIDIA DGX, NVIDIA Riva

Technologies: NVIDIA Data Center GPUs, NVIDIA NeMo, NVIDIA Riva, NVIDIA Triton Inference Server

Adopters

Leading Adopters Across All Industries

GPU-accelerate top speech, translation, and language workflows to meet enterprise-scale requirements.

Artisight
Botpress
Computa Center DE
Data Monsters
Exigent AI
Infosys
Insta Deep
Intelligent Voice
Interactions
Kensho
Kore ai
Latitude
Lexistem
Malamute
MeetKai
Minervacq
MoneyPenny
Morning Star
MTS
NetApp
Pendulum
Plabook
QuantiPhi
Read AI
Samespace
Siminsights
SliceX AI
Smartcow
Softserve
SVA
Talkwaker
Tarteel AI
Text.cortex
VectorVentures
Verneek
Voca.ai
WASP
Writer

Resources

The Latest in Conversational AI Resources

Next Steps

Ready to Get Started?

Find everything you need to start developing your conversational AI application, including the latest documentation, tutorials, technical blogs, and more.

Get in Touch

Talk to an NVIDIA product specialist about moving from pilot to production with the security, API stability, and support of NVIDIA AI Enterprise.

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