Enhance Customer Service at Charter With NVIDIA

Enhance customer experiences by supporting call center agents with generative AI.

Improve Customer Experiences With Generative AI

Automatic Speech Recognition and Natural Language Processing

Support customer service agents with real-time transcription and translation of incoming customer calls for faster issue resolution.

Real-Time, Personalized Prompt Guidance for Agents

Understand caller intent using historical data, generate personalized prompts to solve complex issues, and provide best-fit offers to customers.

Customer Support Center Staffing Optimization

Accurately forecast customer call supply and demand to provide agents with the support they need to perform at their best.

Build Better AI Applications at Charter Faster With NVIDIA

See how AI built on NVIDIA DGX™ Cloud enhances customer service, helping telecommunication companies resolve calls faster, improve customer experiences, and reduce agent churn.

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Success Stories

Next-Gen Telco: The Power of Generative AI

See how telcos are transforming customer experiences and network operations with Amdocs, ServiceNow, Quantiphi, and more.

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T-Mobile Uses Speech AI for Award-Winning Customer Care

Learn how T-Mobile helped their customer care agents deliver the best possible service with speech AI solutions built using NVIDIA® Riva.

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