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Gaming PCs

GTX 760 and GTX 970 black screen after OS logo

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backface'd
3y
31 Dec 2:29PM
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Connect the display a different way.
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Mornagest
3y
31 Dec 6:33PM
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Hi blackface'd, What do you mean by this? I have only one PCI-e port on each of the two mobos I have at home, if I understand correctly. I also tried both DVI ports and HDMI ports without success.
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Greybear
3y
31 Dec 10:04PM
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. WhoooHoo, I have not seen my Favorite Driver in a LONGGGGGGG TIMEEEEEEEE. You are describing a BAD card or PSU. What you have not proven is that the 970 second hand is actually good. When you Swapped the Motherboard, did you MANUALLY install the OS and Motherboard Chipset Drivers? I do not mean let Windows Find and Update / Install the driver for you. .
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Mornagest
3y
01 Jan 10:37AM
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Hi Greybear, As I said I bought another PSU and the problem is still the same. Same for the two GPU. I will admit that I'm not completely sure both of these GPU are fine but since the problem is exactly the same while testing everything, this raises the question... I swapped the mobo then installed manually the 347.88 driver but maybe Windows maid something I don't know? Is there another driver for my mobo that I should install manually? Since the problem is exactly the same on Xubuntu, I guess this is OS-independent... Thank you for your answers, both!
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Mornagest
3y
01 Jan 4:23PM
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Checked in Event Viewer in Windows 7 and I got a bunch of errors related to nvlddmkm: it says the component that causes this error is nowhere to find (approximate translation since my system is in French, sorry for that). What can I do with this? Can it help me to find a solution? Is there some driver for the PCI-e port that should be installed? I do not understand why the system cannot find the graphic card since it is using it in safe mode or without nVidia driver installed... Any help would be welcome :) PS: happy new year too ;)
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Greybear
3y
02 Jan 6:01PM
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. The NVIDIA GPU is like 2 GPUS....There is the LOW POWER VGA that requires no Drivers and gives video when you POST the computer. This is how you see the BIOS and other items as well as the WINDOWS LOADING.....Windows Can take over at that point and use an NVIDIA DRIVER, but if none are present, it uses a Microsoft Basic Display Driver = VESA = LOW POWER video. When an NVIDIA Driver is installed it tries to push the card into a HIGH POWER VGA. This is where it will crash. Because the GPU is damaged. This is why I said you had not proven the 970 was good. The fact that it crashes in XUBUNTU and Windows = BAD card. Reset the CMOS and see if the same result. Get the 970 into a Completely different machine, like a friends. .
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Mornagest
3y
03 Jan 6:43PM
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Hi Greybear, Thank you for your answer. I understand better the working of a GPU; couldn't imagine it could have two different chips, I must admit. I made a try on a test machine with all different hardware (mobo, PSU, RAM...) and both 760 and 970 didn't work after installation of the driver in Windows 7 (freshly installed). I suppose you're right. I bought a AMD GPU and it is working so for now the computer is OK but I'm looking for a local repairer to fix the two GPUs as I don't want to throw them in the bin. As far as I understand, since they display something, they're not fully busted so maybe there's something to be done... So again, thank you for your answer which explains me the real problem :) Cheers
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Greybear
3y
05 Jan 2:00PM
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. You can take them apart and inspect them for damage. You can also try this on them, its similar to baking: https://www.anandtech.com/show/6840/hardware-tricks-can-you-fix-a-failing-mobile-gpu-with-a-hair-dryer .
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Mornagest
3y
08 Jan 12:39PM
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Earlier I disassembled the GTX 760 to clean it with isopropanol and see if there was nothing burnt on it but I saw nothing. I guess the best way should be to make some measurements on elements but I don't have the stuff to do so nor the necessary knowledge. The heatgun / hairdryer / oven trick is not a good solution in my opinion because it can also burn things too. The best way should be a proper fix with spare parts and things like this.
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Greybear
3y
11 Jan 3:35AM
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. Sounds good. Just leaving these here for anyone that finds this thread:
.
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GTX 760 and GTX 970 black screen after OS logo

10

Dec 2021
Jan 2022
Mornagest
3y
31 Dec 1:24PM
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Hi all, We are facing a strange problem for about one month and half now. I'll do my best to explain what happened and what I tried. We have our computer for 6 years now, with these specs: - mobo ASRock B85M-ITX - Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz - Kingston 4GiB DIMM DDR3 Synchrone 1600 MHz (0,6 ns) - GeForce GTX 760 We have a dual-boot Xubuntu 20.04 / Windows 7 Familial Premium Edition. Problems began with freezes while playing (Divinity Original Sin 2 as far as I remember). We had to hard reboot since nothing was still responding; we just still heard game sounds. A few days later, the problem was more serious: black screen after Windows logo. And... the same on Xubuntu. So we expected a hardware problem because the two systems are supposedly independent. I made some (much too much in fact :D) tries with other graphic cards, mobos, RAM, power supply and so on, and the faulty one SEEMS to be the graphical card. So I bought another one (second hand because we do not have much money to spend for our computer). And... the problem is strictly the same with this GTX 970... So I performed a BIOS update to have the latest 2.50 version of the firmware, I bought another PSU for a BeQuiet 650 W Straight Platinum, and so on and so on and so on... And I also uninstalled every single driver I could have on Windows 7 with DDU, I tried several drivers (including an old one know to me to work with our GTX 760, version 347.88) and the problem is still the same: black screen after logo, both on GNU/Linux and Windows. When using safe mode on Windows, display works correctly. When using Nouveau drivers on Xubuntu, display works. When using the Intel graphic chipset, display works fine on both OS. So... what next? What can I do to make my material works properly? Any suggestion is welcome! Thank you in advance! PS: excuse my bad English since it's not my mother tongue...
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