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kalaglow
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1
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Started getting the occasional black screen with the 572.16 drivers and continuing with 572.60; installing resulted in a black screen requiring a reboot which I've never seen before. Black screen can happen when doing nothing more than browsing the internet in MS Edge. Checking the event log: Event ID: 4107 - Source Display - Level information A caller specified the SDC_FORCE_MODE_ENUMERATION flag in a call to the SetDisplayConfig() API Anyways decided to roll back to 566.14 and no more black screens or event errors. My graphic card is a RTX-4070 Asus Dual oc. What a horrible mess the RTX-5xxx launch has become. Black screens with the latest drivers also affecting my 4070! Melting power cables (again), missing ROP's, silently dropping support for Physics with some games, deary me...
The conclusion I've come to is that if the game version does not match what the Nvidia app is expecting, this error message will occur. My version of Cyberpunk updated to 2.21 which broke the Nvidia app until that updated to v11.02.312, then was ok again. I think that was due to the new Transformer Model DLSS option in the game. I currently have three games that are "unable to retrieve settings" all of them are in the EPIC store.
Got a black screen for a few seconds, when doing nothing more than browsing the internet in MS Edge. Checking the event log, never had this before: Event ID: 4107 - Source Display - Level information A caller specified the SDC_FORCE_MODE_ENUMERATION flag in a call to the SetDisplayConfig() API
A bit of feedback, just in case anybody is playing older games and experiencing the same CTD I highlighted in this thread. I managed to persuade a friend to let me install the RTX-4070 in his PC, the PSU was a little weak @ 500W, but I was able to recreate the CTD issue with Risk II, Tumblebugs. The graphics card is fine when running with newer games including Cyberpunk 77 in my PC (also tested v2 with ray racing options). I am now convinced there is no problem with the graphics card hardware other than the 210Mhz @ 0.9v is insufficient to run some older 2D games. Also with certain 3D games such as Oblivion, the nvidia driver will dynamically reduce the core speed/voltage quite low which occasionally results in a CTD. The solution is to switch Power Management Mode from NORMAL & PREFER MAXIMUM PERFORMANCE for those games. So, IMHO the graphics card drivers are overdoing the dynamic adjustment in the quest for very low power draw, but maybe this affects very few game players as I suppose most are not buying a 40xx series graphics card to play 20 year old games. The good news is the graphics drivers have plenty of options to handle scenario's such as I experienced and the Nvidia forums provide great support...
Many thanks for the instructions. I will get around to installing the driver linked and uploading the Hwinfo64 screen shots/log file, but will take a few days as work getting in the way. I'm holding off RMAing the card as your comments make sense. Memory passes the OCCT VRAM 10min test without errors. Whilst I have been playing games switching between Power Management Mode NORMAL & PREFER MAXIMUM PERFORMANCE, using the Geforce Experience Performance Overlay to monitor, it has become obvious to me older games are playing more smoothly when the core frequency is not stuck on 210Mhz or dynamically changing all the time. This is particularly noticeable playing Pro Pinball Fantastic Journey or Big Race USA. I am coming to the conclusion PMM, in the quest to save watts, is reducing core frequency too aggressively which is just not suited to older games. I'm not sure if this is due to drivers or firmware in the Asus 4070 card. According to GEP Fantastic Journey uses to ~12w @ 0.9v @ 210HMz or ~40w @ 1v @ 2520Mhz. New games such as CyberPunk77 use ~190v @ 1.1v @ ~2745Mhz. Dinosaur that I am, surely there must be someone else playing a mixture of old and new games as would be interesting to see results? I might nip over to GOG and have a look around the forums over there.
Thanks for your help it is really appreciated. An update: I've been playing many of my installed games over the past week to see what happens. Power Management Mode is set to NORMAL in the global settings. What I have determined is older games, where the core frequency varies significantly (sometimes as low as 210Mhz), are the games which crash. Apart from the three I mentioned, Oblivion, Skyrim, Mass Effect 2 have also crashed at some stage. If the game can normally be minimised the screen goes black and gracefully drops to the desktop with the game minimised on the task bar. If the game is borderless/fullscreen, the screen goes black and drops to desktop and the game crashes (sound of game often continues); sometimes with a corrupt screen which usually requires a PC reboot. Modern games such as Cyberpunk77, TheWitcher3, so far no crashes after playing each for at least a couple of hours. If Power Management Mode is set to PREFER MAXIMUM PERFORMANCE, all games seems to be stable. It is a curious situation as the card is running great with games where it runs flat out, typically the core is boosting to 2745Hmz according to GeForce Experience performance overlay (GEPO). I am considering what to do, but some question of course. The GPU Voltage varies between 0.9v & 1.1v depending on core frequency and I think is always at 0.9v according to GEPO when crashes occur. Oblivion is quite old and I have noticed sometimes when standing still indoors, the core frequency drops all the way to 210MHz which seems very low for a 3D game running at 2k resolution. Should I RMA the graphics card due to early signs it is failing?
ok thanks I might give that a try. On the basis older games according to Geforce Experience Performance Overlay are running at Core as low as 210Mhz, ~12 watts & temp ~36C, I am assuming there is not a hardware fault with the card, as it is hardly being pushed. However after one CTD playing Risk II, restarting any game resulted in the right-hand side of the screen corrupting, until I rebooted the PC. This has dented my confidence in the card and made me realise I need to spend some time playing a modern game such as The Witcher 3 with ray tracing, as running a few 3DUnigine benchmarks successfully has not proved the card is 100% sound.
Tried to change Performance Level (0) - (P8) from 210MHz to 405MHz by clicking on Apply Clocks & Voltage, but nothing happens. If I increase to say 425MHz and click on the button, the slider jumps back to 405MHz but still nothing happens. It looks like NVIDIAInspector is good for looking at settings but not for making changes. Maybe it doesn't work with new cards like the Asus 4070 or with recent drivers. Oh well worth a try.
Thanks for the reply. I've downloaded NVIDIAInspector (latest version I can find is 1.9.8.7). I can see it is Performance Level (0) I need to adjust and have some quick questions (and then hopefully I will be able to work things out without asking any more). On the left panel of NI it is showing the current GPU clock at 210MHz on the right panel with PL(0) it is offering GPU clock at 405MHz without me adjusting anything. So I assume that 405MHz was the default for PL(0) which in the past I noticed my 2060 used? If I apply Clocks & Voltage will it apply 405MHz straight away and only until the PC is next rebooted? Voltage is greyed out so is it possible I won't be able to change the voltage for PL(0) and the default voltage for 210MHz will be too low for 405Mhz?
I've rolled back to v466.47. Just need to make sure Windows doesn't try and update to this bogged driver in the near future!
You may be able to fix the display port with following steps: Turn off the PC. Disconnect the PC from its power source. Disconnect all monitors Unplug the monitor you’re having issues with from its power source. Wait approximately 1 minute. Reconnect ONLY the monitor you were having issues with to the power, and to the PC. Reconnect the PC to the power source. Turn on the PC.
Oh dear this driver is not looking good. My graphics card is the RTX-2060 FE and no previous issues. Installed driver this morning and already had the black screen a couple of times when using Firefox. Screen recovers after a short time and System event log message: "The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: \Device\Video3 0d20(31cc) 00000000 00000000 The message resource is present but the message was not found in the message table"
I received the emails one with the invoice and one confirming shipping and game serial/web page link less than 12 hours after the order confirmation email. The package was delivered to my home within 24 hours. The web site might be a bit pants but can't fault speed of delivery. Also customer service emailed the correct invoice within a few hours which was a good response.