State of AI in Financial Services

The 2025 survey identifies key AI trends being adopted by financial institutions around the world.

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What’s Included in This Report

Dive into the data compiled from a survey of approximately 600 financial services professionals—including executives, data scientists, developers, engineers, and IT specialists—from around the world. This year’s results reveal the trends, challenges, and opportunities that define the state of AI in financial services in 2025.

Key Use Cases Driving AI Adoption

See what’s driving AI adoption and what use case claimed the top spot: fraud detection, customer experience, portfolio optimization, or document processing.

C-Suite Versus Developer Perceptions

Learn how the C-suite views the AI capabilities of their company compared to the developers building the applications.

Biggest Challenges in Achieving AI Goals

Explore the main themes that emerged in the results, including data issues, recruitment of AI experts, and energy efficiency.

Hybrid, On-Prem, or Cloud Infrastructure?

Understand what’s top of mind for financial services companies as they decide where to host their AI infrastructure.

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