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  • Cityscape
  • Intelligent Stores
  • Curbside Pickup
  • Security
  • Store Analytics and Insights
  • Stockout and Inventory Management
  • Dynamic Price Optimization
  • Asset Protection
  • Augmented Reality Experiences
  • Frictionless Shopping
  • Adaptive Advertising and Promotions
  • Instant Customer Service
  • Last-Mile Delivery
  • Smart Warehouses and Distribution Centers
  • Smart Storage and Retrieval
  • Depalletization
  • Pick and Place
  • Package Lifecycle Tracking
  • Theft Prevention
  • Employee Safety
  • Simulation and Digital Twins
  • Headquarters
  • Accurate Demand Forecasting
  • E-commerce Recommendation System
  • Cybersecurity and Fraud Detection
  • Simulation and Digital Twins

Intelligent Stores

Retailers are using the power of AI to reduce shrinkage, eliminate stockout, and gain visibility into customer behaviors.
Visit the intelligent stores webpage Learn how retailers are using AI

Curbside Pickup
Are your customers in a rush or concerned about their safety? Deliver faster, safer shopping experiences for both your staff and customers with computer vision that can recognize car models, colors, and more.
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Security
Ensure the safety and security of your customers. Using computer vision, retailers are able to reduce theft and better address crime, detecting weapons and alerting security before trouble happens.
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Store Analytics and Insights
Activate insights around heat-mapping, demographics, dwell time, sentiment, and more to improve inventory planning, merchandising, and store layout. This provides an exceptional shopping experience while increasing sales and improving forecasting. Computer vision can detect planogram compliance, improperly stocked shelves, and spills in aisles.
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Stockout and Inventory Management
With robotics and intelligent video analytics (IVA), retailers can perform inventory counts and alert associates in real-time to restock shelves faster. This can boost sales while letting employees increase customer engagement and focus on more complex, specialized tasks.
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Dynamic Price Optimization
Customers are often checking prices across retailers while they shop. Using AI algorithms, provide your customers with in-store promotions and the best pricing in real-time—increasing conversion and retention.
Visit the webpage Watch the GTC session

Asset Protection
Reduce shrinkage at both manned and self-checkout counters, in-aisle, and front and back of store. Implement AI and computer vision to ensure every item is scanned, and support security and store management with accurate and timely information.
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Augmented Reality Experiences
Let your customers virtually engage with more products while reducing store inventory. Offer more options for them to try before buying while increasing customer satisfaction and reducing returns.
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Frictionless Shopping
Autonomous stores and smart carts powered by AI simplify shopping by letting customers select what they want, skip the line, and get on with their day. Their credit card is charged accurately, and automatically.
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Adaptive Advertising and Promotions
Deliver live shopping suggestions and expand cart size with intelligent targeting. Update digital signage automatically and offer promotions tailored for every shopper—all while tapping into revenue opportunities tied to in-store dynamic displays.
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Instant Customer Service
Provide customers the support they expect precisely when they need it. Robots and smart kiosks using conversational AI can chat naturally in real-time to offer support such as inventory and product location information, or even finalizing a purchase.
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Last-Mile Delivery
This is the most expensive portion of the fulfillment chain. GPU-powered AI solutions can rapidly optimize routes and vehicle capacity, which can significantly impact fuel, personnel, and other overhead costs, and even enable free and same-day delivery.
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Smart Warehouses and Distribution Centers
Behind the scenes, AI is making sure operations run quickly and smoothly to receive, store, and deliver quality goods when and where they’re needed. Want to see it in action? Head inside.
Visit the AI warehouse webpage Watch the video

Smart Storage and Retrieval
Intelligent machinery like smart forklifts can help ensure employee safety and product tracking. Automated guided vehicles (AGVs) and automated mobile robots (AMRs) include perception and route optimization to breeze around obstacles, safely and autonomously.
Watch the on-demand session

Depalletization
Unloading a pallet of boxes can be back-breaking labor. AI-trained robots offer a helping hand, taking on tedious, repetitive tasks, and getting boxes where they need to go, no matter the size and weight.
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Pick and Place
Use intelligent automation for the most repetitive processes that require accurately seeing, picking, and placing objects. AI and machine learning can help solve challenging operational and logistic workflows, boosting productivity while cutting costs and improving supply chain resilience.
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Package Lifecycle Tracking
Track packages within the warehouse and through the complete supply chain. Intelligent video analytics can accurately track packages, mitigate damage, and ensure quality while delivering insights for optimal throughput.
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Theft Prevention
A lot of factors can impact the safe space of a distribution center or warehouse. With intelligent video analytics, employees can prevent theft and retailers can feel confident that their goods are secure.
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Employee Safety
Protect your brand reputation by creating a safe environment for your employees and partners. Use computer vision solutions to ensure compliance of sanitation, social distancing, mask detection, dangerous equipment placement, OSHA, and other health and safety standards.
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Simulation and Digital Twins
Digital twins allow retailers to generate a virtual warehouse or distribution facility environment. It replicates the proposed physical space—including all mechanical, robotic, sensor, vision, AI, and computer systems. All aspects of the system, as well as human interactions, are developed, tested, and optimized virtually to be deployed in the real world.
Watch the on-demand session

Headquarters
Data centers are key to solving some of the most important challenges for retailers. Accelerated computing platforms, integrated across hardware and software, give enterprises a robust, secure infrastructure that supports develop-to-deploy AI implementations.
Learn how retailers are using AI

Accurate Demand Forecasting
Consumer demand changes with pricing, weather, holidays, and other factors. With accelerated data science and machine learning, retailers can stay ahead of the game, anticipating their customers’ needs and preparing for them before they happen.
Watch the video Watch the on-demand session

E-commerce Recommendation System
Recommender systems built using AI algorithms deliver faster and more personalized ecommerce search results, leading to increased cart size and brand affinity.
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Cybersecurity and Fraud Detection
Retailers need to ensure the security of their consumers’ PII and sensitive data—name, address, email, credit card number, etc. AI can bolster cybersecurity to protect point-of-sales systems and ward off hackers, no matter how sophisticated.
Read the American Express blog

Simulation and Digital Twins
Digital twins allow retailers to generate a virtual warehouse or distribution facility environment. It replicates the proposed physical space—including all mechanical, robotic, sensor, vision, AI, and computer systems. All aspects of the system, as well as human interactions, are developed, tested, and optimized virtually to be deployed in the real world.
Watch the on-demand session
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