NVIDIA Partners in Telecommunications

Telcos are challenged by the need for extreme bandwidth, low latency, and high availability to support advanced 5G applications. NVIDIA and Supermicro address this by offering high-density GPU solutions that accelerate the development of robust edge-to-core-to-cloud performance, enabling telcos to innovate and deploy complex applications with unprecedented speed and efficiency.

HPE provides open, edge-to-cloud solutions that transform networks to fully leverage the potential of 5G, the edge, and the cloud, enabling faster service creation, increased security, and evolution from 3G/4G to 5G, alongside pioneering Open RAN solutions that accelerate network agility and efficiency. HPE uses NVIDIA’s GPUs to speed up the development of algorithms that change network conditions and pave the way for next-generation wireless communication systems.

Dell Technologies catalyzes open ecosystems for 5G and edge computing, enabling communications service providers to innovate and deploy new revenue-generating services quickly. Together, NVIDIA and Dell are enhancing telecom by integrating advanced AI infrastructure and software through the Dell AI Factory, enabling streamlined AI deployment and operational efficiency across telecommunications networks.

Telecommunication companies face challenges managing vast data volumes, ensuring network security, and improving customer service. NVIDIA’s portfolio of AI-driven solutions democratizes access to AI that enhances telco networks and services. Data Monsters helps companies implement these NVIDIA technologies from deployment to testing so they can achieve operational excellence and competitive advantage in the rapidly evolving telecom landscape.

Telcos are introducing speech AI-based applications, such as agent assists and digital avatars, to improve customer service and satisfaction. But building these applications isn't easy. Using Infosys Cortex with NVIDIA® Riva speech and translation AI, Infosys is developing AI-driven contact center solutions that equip contact center representatives with real-time customer intent and sentiment analysis tools to enhance customer satisfaction and brand loyalty.

Quantiphi enhances telecom operations by leveraging AI to optimize network performance and customer experiences, offering solutions like network analytics, intelligent video analytics powered by 5G, and customer experience analytics. Using NVIDIA® Riva, Quantiphi enables telcos to deploy high-performance, real-time conversational AI applications that enhance customer engagement and operational efficiency across contact centers.

Customers' increasing demand for immediate responses and proactive services necessitates telecom companies to streamline operations and establish effective engagement channels. By leveraging NVIDIA’s AI infrastructure and capabilities, TCS aims to enhance customer service efficiencies and develop innovative AI-driven solutions that meet evolving consumer expectations in the telecommunications sector.

As telecom companies strive to find ways to optimize network operations, personalize customer experiences, and introduce AI-driven services, the need for robust and secure cloud solutions has skyrocketed. By leveraging Vultr’s cloud infrastructure and NVIDIA’s full-stack AI platform and GPU innovations, telecom companies can achieve network efficiency and service delivery with industry-leading price to performance.

Telecommunications companies deal with massive amounts of data, including social media monitoring, customer information, network traffic, and operational data. To address these and other challenges, telcos can use NVIDIA GPUs on Oracle Cloud Infrastructure (OCI) to power machine learning and generative AI for various applications, such as network optimization, fraud detection, customer experience, and personalized marketing.

Azure modernizes networks and enables telecommunication operators to reduce costs, increase revenue, and future-proof their infrastructure through their cloud-native portfolio. NVIDIA's GPU-accelerated computing capabilities empower Azure to deliver high-performance, low-latency, and secure solutions tailored for the telecommunications industry.

Google Cloud enables communication service providers to leverage intelligent data, 5G networks, and new monetization models through their transformative cloud solutions. By leveraging NVIDIA L4 GPUs, Immersive Stream for XR on Google Cloud delivers superior performance at reduced costs, powering immersive 3D and XR experiences and boosting customer engagement.

Telcos are looking to maximize data analytics, AI, and automation to improve customer service and increase loyalty. Create AI-enabled solutions, build software-defined infrastructure for 5G, and bring connected intelligence to smart devices at the edge. AWS and NVIDIA enable ease of deployment for telecom companies to build an internal generative AI Center of Excellence, optimize performance and energy efficiency, and future-proof generative AI infrastructure.

Amdocs has developed an LLM-based solution to assist customers with immediate and accurate explanations for billing enquiries. Designed in collaboration with NVIDIA and powered by generative AI innovation, it aims to reduce customer service agents’ workloads, enabling them to focus on more complex tasks.

The platform enables service providers to see improved returns on investment, cost efficiencies, speed, and customer experiences on a carrier-grade scale.

Built on ServiceNow’s Now Platform, Now Assist for Telecommunications Service Management (TSM) leverages NVIDIA AI to boost agent productivity, accelerate issue resolution, and elevate customer service experiences through generative AI-driven chat summarization and incident management automation. BT is one of the first customers to pilot Now Assist for TSM and benefit from ServiceNow’s generative AI capabilities.