Transforming Customer Service with Speech AI Applications
, Senior Product Manager, NVIDIA
, Product Marketing, NVIDIA
, Generative AI Software Product Manager, NVIDIA
, SVP of AI, Interactions, LLC
Learn about the challenges and the best practices in building highly accurate multi-language voice-enabled applications using NVIDIA Riva and packaged audio transcription and intelligent virtual assistant workflows. Discover how Interactions intelligent virtual assistants can transform customer service by delivering personalized and reliable 24/7 self-service. This talk will provide insight on how to use speech recognition, translation, and speech synthesis to develop solutions that deliver a differentiated customer experience through audio transcriptions, contact center agent assists, and digital avatars.