Your SHIELD Remote has a locator feature. When activated, your SHIELD remote will play an audible tune. This audio finder will stop playing after 10 seconds. There are several ways to activate this feature:
Remote locator button on SHIELD
- Locate the remote locator button on one end of your SHIELD (above the HDMI port) and press to start locating your SHIELD.
SHIELD TV mobile app (iOS/Android)
- Download the SHIELD TV app for your device is you have not already done so.
- Tap “more options” in the app (three dots in the upper right-hand corner).
- Tap “Find my remote”
Google Home
- Important note: Your Google Home must be on the same network as your SHIELD and use the same Google Account you have signed into your SHIELD with.
- On a Google Home device, say “OK Google, start SHIELD remote locator”
Amazon Echo devices
- Important note: You must have already paired your Echo device to SHIELD using the Amazon Alexa skill.
- On your Echo device, say “Alexa, Ask SHIELD to find my remote”
Note: The remote locator will only work if your SHIELD remote is connected to your SHIELD. Common reasons the locator feature may not work include:
- Power is lost to your SHIELD (check power cable connection).
- Critically low/empty battery levels on your remote.
- Pairing between remote and SHIELD are lost.
Customize Remote Name
- Your SHIELD Remote can be given a custom name. To rename your SHIELD Remote, go to Remotes & Accessories > SHIELD Accessories > Active controller > Accessory name.
Battery Replacement
Your SHIELD Remote uses (2) AAA batteries to power the remote. To replace the batteries, follow these instructions.
- Slide cover off the back of the SHIELD remote.
- Locate the downward arrow on the back of the SHIELD remote.
- With your thumb, press in and down to slide the back cover off.
- Replace the batteries with the "+" terminal facing down.
- Slide the battery tray back into your SHIELD Remote until a soft click is heard.