Build and train a specialized AI assistant using real-time data from your knowledge base.
Conversational AI / NLP
Generative AI
Financial Services
Healthcare and Life Sciences
Retail/ Consumer Packaged Goods
Telecommunications
Innovation
Return on Investment
NVIDIA AI Enterprise
NVIDIA NIM
NVIDIA NeMo
NVIDIA NeMo Retriever
NVIDIA Riva
NVIDIA ACE
NVIDIA DGX
AI-powered tools like chatbots and virtual AI assistants have become essential for companies to scale operations and service their growing customer base. According to a recent IDC study on conversational AI, 41% of organizations use AI-powered copilots for customer service, and 60% have implemented them for IT help desks.
Generative AI applications trained in domain-specific languages and enhanced with retrieval-augmented generation (RAG) deliver highly accurate, context-aware interactions far beyond what traditional solutions, and even chatbots, can provide. More recently, advances in AI reasoning are enhancing how these tools can operate as autonomous AI agents.
Supporting human agents with real-time customer communication tools
According to NVIDIA’s 2025 State of AI in Financial Services survey report, 60% of respondents are exploring generative AI and large language models (LLMs) for elevating customer experiences and engagement.
From call center transcription to intelligent chatbots, AI is helping execute common banking tasks to remove barriers to quality customer support. Self-service banking tools powered by LLMs help automate bill payments, transfers, and even personalized financial advice and investment recommendations.
Offering personalized experiences to capture sales conversions
According to NVIDIA’s second annual State of AI in Retail and CPG survey report, 80% of companies are either using or piloting generative AI projects. Retailers are building AI chatbots and virtual assistant solutions to predict ecommerce user intent and provide next-item recommendations, answer common questions, and optimize in-store product placement.
Advanced patient healthcare to offload staff workload
Automation is key to operational efficiency, as patients benefit from streamlined services for appointment setting, medication reminders, and post-visit communications. With multi-language support capabilities, providers can also ensure patients receive high-quality advice that helps them make better-informed decisions.
Greater operational efficiency across your business to scale services
Telecommunication companies must maintain network availability, performance, and security—all while serving their customers’ everyday needs. Using AI in call centers to automate processes like order management and case summarization helps retain customers and increase revenue opportunities.
Quick Links: