HOW HAS GEFORCE NOW CHANGED?
Earlier this year we stopped charging a monthly service fee for GeForce NOW and closed down our game store. We are happy to announce that GeForce NOW on SHIELD is now a free beta, which lets you play your PC games from popular digital stores - such as Steam, Uplay and Epic Games, and popular free-to-play games. It also supports multiplayer so you can play with your friends online. For now, we will continue to offer a select collection of games for free to our GeForce NOW SHIELD members.
WHAT HAPPENED TO THE GEFORCE NOW STORE?
We have shut down the GeForce NOW store. All users should receive an email from NVIDIA with digital store keys for games they have purchased.
We have added support for most of the top games from the GeForce NOW store to be available on the new GeForce NOW free beta, which lets you play your PC games from popular digital stores such as Steam and Uplay.. Simply redeem your game code and play them on SHIELD. You can view our game support list to see if your favorite GeForce NOW store game is supported.
Please note Witcher 3 on GoG is currently not supported; we are working on adding support in a future release.
ONE OF THE GAMES I PURCHASED IS NOT SUPPORTED. HOW CAN I PLAY THE GAME?
You will receive an email from NVIDIA with digital store keys for games that you have purchased. While you can no longer play this game on SHIELD, you can use these keys to play on a PC.
WHERE CAN I GET MY SAVED GAMES FOR GEFORCE NOW STORE GAMES?
The new GeForce NOW free beta does not support saved games transfer from the GeForce NOW store version to the versions on the digital stores. In addition, we do not offer end user downloads of saved games for manual importing into your games library.
WHERE CAN I GET THE DIGITAL STORE KEYS FOR GAMES I BOUGHT ON THE GEFORCE NOW STORE?
All users should receive an email from NVIDIA with digital store keys for games they have purchased. If you require support, please contact NVIDIA Customer Care.
CAN I STILL PLAY GEFORCE NOW MEMBERSHIP GAMES?
Yes, SHIELD, users can get started with a selection of free games. These games do not connect to digital stores nor do they support online multiplayer.
HOW DO I LAUNCH AND PLAY A GAME?
On the first click of a game tile, you will be taken to the digital store's game page. Your ownership is verified when you login, and then the game is installed onto your GeForce NOW gaming rig in the cloud. For games that require you to login to your account to begin playing a game, you will need to hold the START button on the gamepad to bring up the virtual mouse and keyboard. If you do not own the game, you can purchase it on the digital store.
To launch a game, click on its icon in the NVIDIA Game app. Look for the game with GEFORCE NOW's label. It will look and feel like you are launching the game as if it were on your device, when, in fact, GeForce NOW is launching it remotely on a gaming rig in the cloud and streaming it back to your SHIELD.
WHAT'S THE DIFFERENCE BETWEEN GEFORCE NOW AND GAMESTREAM?
GeForce NOW streams your favorite PC games from NVIDIA cloud data centers. You can use GeForce NOW across your PC, Mac and SHIELD TV.
GameStream lets you cast your PC games to your SHIELD by accessing your games from your GeForce GTX-powered PC in your home.
IS VOICE CHAT SUPPORTED USING A MICROPHONE OR HEADPHONES?
GeForce NOW SHIELD currently does not support in-game mic. We are working at adding this in a future software release.
CAN I USE A GAMEPAD WITH GEFORCE NOW?
Yes, you can use the SHIELD controller to play games on GeForce NOW. Please check our system requirements for a complete list of supported peripherals.
CAN I USE A KEYBOARD AND MOUSE WITH GEFORCE NOW?
Yes, you can connect a USB or Bluetooth keyboard or mouse to a SHIELD to play games on GeForce NOW. For games that require you to login to your account to begin playing a game, you will need to hold the START button on the gamepad to bring up the virtual mouse and keyboard.
WHERE CAN I DOWNLOAD THE GEFORCE NOW APP AGAIN?
You can download it on Google Play Store. Please open the Google Play app on your SHIELD device and Search for NVIDIA Games. You can keep your app up to date automatically by following these instructions.
I AM USING A NON US-ENGLISH KEYBOARD AND WHEN I USE IT WITH GEFORCE NOW I DO NOT SEE THE CHARACTERS OR LETTERS ON SCREEN THAT I PRESS.
We do see this issue with non-US Keyboards and are trying to find a way to improve it. In the meantime, we recommend using US English keyboards or the NVIDIA on screen control (OSC) keyboard or Steam Big Picture keyboard to type in characters such as @. However if you have a Uplay account with non ASCII characters, you cannot use the NVIDIA OSC keyboard or a US English keyboard. You may need to change your password to login to Uplay on GeForce NOW.